Tahoe Forest Health System was recognized by the BETA Healthcare Group for its dedicated commitment to fostering a culture of safety and empathic response to harm events within the organization. Tahoe Forest Health System achieved meeting all criteria within the BETA HEART® domain of Culture of Safety.
BETA HEART® (healing, empathy, accessibility, resolution and trust) is a coordinated program that guides healthcare organizations in how to implement a reliable, sustainable and transparent culture of safety.
The goals of BETA HEART® are to develop an empathic and clinically appropriate process that supports healing of both the patient and clinician after an adverse event; ensure accountability for implementing reliable systems that support the delivery of safe care; provide a mechanism for early, ethical resolution when harm occurs as a result of medical error or inappropriate care; and instill trust between clinicians and patients.
Tahoe Forest Health System continually strives to make a positive impact on the lives of patients, families and caregivers through its commitment to the BETA HEART® program.
Tahoe Forest Health System received recognition at the awards dinner that took place at the BETA Annual Member Symposium in San Diego, CA. Members of Tahoe Forest Health System were in attendance on behalf of the organization to receive the award.
Photo L to R: Janet Van Gelder, RN, Director of Quality & Regulations, Kerry Milligan, RN, Director of Acute Care Services, Shawni Coll, DO, Chief Medical Officer, Ellie Cruz, RN, Nurse Manager, Estela Iniguez, MA, Manager-Primary Care Services, Todd Johnson, JD, MBA, Risk Management/Privacy Officer