Help Paying Your Bill

Help with your medical bills

Tahoe Forest Hospital District provides financial assistance to patients who are uninsured or underinsured. If you need help meeting your financial obligation, please contact a hospital representative at the numbers listed below. One of our representatives will gladly provide information and assistance without cost to you.

What if I do not have health insurance or if my health insurance does not cover my bills?

If you do not have health insurance plan coverage or your insurance did not pay your bill in full, financial assistance may be available through various government programs.

Tahoe Forest has representatives that can assist with the application process for these programs, including Medi-Cal, Medicaid, and state disability. These programs can assist with paying hospital, doctor, pharmacy and other medical bills. Please call Eligibility Help at (530) 582-3279 for assistance.

For California Residents: You may be eligible for health coverage through Covered California or Medi-Cal Presumptive Eligibility. For information, visit the Covered California website at: www.coveredca.com. 

For Nevada Residents: You may be eligible for health coverage through Nevada Health Link. For information visit the Nevada Health Link website at: https://www.nevadahealthlink.com/. 

There are also organizations that will help patients understand the billing and payment processes. Please visit https://healthconsumer.org/ for more information.

Financial Assistance - Plain Language Summary

If financial help through a government program does not meet your needs, you may be eligible for the Tahoe Forest Hospital District Financial Assistance Program. Eligibility is based on your family size and income. Depending upon your level of qualification, this program may allow for 100% or partially discounted responsibility of your Tahoe Forest Hospital District bill. You will need to complete an application and provide financial information in order to qualify. Please contact Financial Counseling at (530) 582-6458 to begin the screening process.

2024 Federal Poverty Income Guidelines

Additional data will be provided for discounted service through our Financial Counselors

Please note that the Financial Assistance Program applies to Tahoe Forest Hospital District bills only and you will need to make arrangements with other billing providers if applicable.

Tahoe Forest Hospital District provides financial assistance to patients who are uninsured or underinsured. If you need help meeting your financial obligation, please contact a hospital representative at the numbers listed below. One of our representatives will gladly provide information and assistance without cost to you or your representative.

We’re available Monday- Friday, 8:00 am- 4:30 pm

Call us at (530) 582-6458

We are located at 10121 Pine Avenue Truckee, CA 96161

Hospital Bill Complaint Program

The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.

Note: Authority cited: Section 127010, Health and Safety Code. Reference: Section 127410, Health and Safety Code.

Apply for Financial Assistance

Financial Assistance Applications
Financial Assistance Application - English (PDF)
Financial Assistance Application - Spanish (PDF)

Apply for Financial Assistance through MyChart
Login to your MyChart account to apply for Financial Assistance

Financial Assistance Policies and Resources
Financial Assistance Full Charity Care and Discount Partial Charity Care Policy - English (PDF)
Financial Assistance Full Charity Care and Discount Partial Charity Care Policy - Spanish (PDF)

Credit and Collection Policy - English (PDF)
Credit and Collection Policy - Spanish (PDF)